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Meet the Retail Team
Ross
Barrington
Operations Director
With a background in retail banking, Ross joined Capita
in May 2011 as Operations Director for the Lancaster
Insurance and Sureterm Direct brands.In 2012, he joined
BDML Connect, initially to manage strategic projects,
being appointed Director of Telematics for BDML in
February 2013. Following Markerstudy’s acquisition
in December 2013, Ross was appointed to the role of
Operations Director for BDML. As a result of outstanding
performance, Ross transferred to Retail in May 2015
supporting Russell in achieving the ambitious growth
targets across the division.
07557 565 628
rbarrington@bdml.co.uk8
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Carl Mannion
Head of Service Delivery - Retail
Carl started his career in insurance at Thames City more
than 25 years ago, where he gained experience and a vast
knowledge of the industry from various roles including
managing regional offices, Sales Manager and Customer
Services Manager. Following Markerstudy's acquisition
of Thames City and The Insurance Factory in 2009,
Carl became Broker Software Manager for Retail,
later being promoted to Operations Director for Retail
in January 2015.
07540 915 420
carl.mannion@insurancefactory.co.ukRussell Bence
Managing Director
Russell started his insurance career at Swinton Insurance.
After nine years, he joined Auto Indemnity as a Business
Development Manager. Russell then moved to AXA
Insurance as Commercial Account Manager. After a spell
with HSBC, as Business Development Manager providing
insurance products to brokers and intermediaries in the
Midlands, Russell joined the Retail Division of Markerstudy
Group in January 2009 as Head of Sales. He was promoted
to Managing Director of the Retail Division in November 2013.
07912 273 008
rbence@markerstudy.comRichard
Morley
Operations Director
Lancaster and SuretermDirect
Richard started his career with Adrian Flux,
working in the Classic Car and Motorbike teams
before moving to Direct Choice in 1997, and taking
on the role of Call Centre Manager in 2006. In 2009
Richard joined Sureterm Direct as Call Centre
Manager and became Head of Operations for
Lancaster and Sureterm Direct in 2012.
Markerstudy acquired Lancaster and Sureterm
Direct in 2013 and Richard was promoted to
Operations Director in May 2014.
07881 354 258
richard.morley@lancasterinsurance.co.ukNeil Muldoon
Operations Director
Neil started his career with Swinton Insurance,
moving to Central Insurance and later joining
Bennetts in 1996 before progressing through
a number of roles to that of Supervisor within BGL.
In 2004 Neil joined CIA Insurance as Brand Manager
for Virgin Bikes Insurance, and was subsequently
promoted to Head of Sales with responsibility
for Honda, Yamaha, CIA and Virgin. Neil joined
The Policy Shop in 2006 in the role of General
Manager and was promoted to Operations Director
in October 2013.
07966 220 282
neil@thepolicyshop.co.ukAndrew
Doidge
Head of Insurer Development
With over 28 years of experience in the insurance
industry, Andrew started his career as an 18 year
old at Thames City Insurance Brokers, working his
way up to Private Car Sales Manager. Following the
acquisition of Thames City by Markerstudy, Andrew
took the position of Pricing and Underwriting
Manager, and in 2014 became Head of Insurer
Development, overseeing insurer relationships
across the Retail Division.
07850 203 901
Andrew.Doidge@insurancefactory.co.uk