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Markerstudy Group to acquire Hughes Insurance

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Markerstudy Group has announced plans to acquire Hughes Insurance, subject to regulatory approvals and customary conditions. With the brokers’ strong presence in Northern Ireland, the move is a sign of Markerstudy’s commitment to the region.
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Markerstudy and Atlanta merger approved

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Markerstudy Group (“Markerstudy”) has announced that the merger between Markerstudy and Atlanta, the personal lines broking business of The Ardonagh Group was approved by the FCA (Friday 31 May), following the CMA’s clearance on 26 March 2024, six months after the proposed merger was announced in September 2023.
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Markerstudy colleague sets off on fifth charitable mission to Ukraine

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John Green, Legacy Portfolio Claims Manager at Clegg Gifford, part of Markerstudy Group, will be setting off on his fifth charitable expedition to Ukraine in early November to deliver food and clothing supplies to refugees affected by the ongoing conflict.
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MGAA bolsters board with senior Markerstudy appointment

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The Director of Group Marketing, Communications and Sustainability for the Markerstudy Group, Lizzie Smith-Foreman, has been elected to join the board of the Managing General Agents’ Association (MGAA).
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Base Camp From Amanda Fox

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What a first half of the year 2023 has been! The highlight for me was attending BIBA. Being able to meet up in person with the great and the good of the insurance market is always a pleasure.
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Birds Eye View From Gary Humphreys

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The date of 31st July has been haunting the industry for the past 12 months and as of seven days ago, Consumer Duty is now live. I’m immensely proud of the teams involved in meeting this deadline, but it has been no mean feat, absorbing thousands of hours of resource from across our group.
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Markerstudy announce Amanda Fox as new Chief Customer Officer

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Markerstudy is pleased to announce the appointment of Amanda Fox as Chief Customer Officer. Reporting to Gary Humphreys, Group Chief Underwriting Officer, the newly created position reinforces Markerstudy’s commitment to the customer and ensuring good customer outcomes are at the heart of all business decisions.
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Gary Humphrey's Bird’s Eye View

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Some of you may recall the launch of Markerstudy’s Coat of Arms, way back in 2016. You’ll see it features three dynamic creatures that characterise Markerstudy’s zest for life; an eagle, a fox and a shark.
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Base camp with Amanda Fox

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It’s been a busy start to the year for us at Markerstudy but one element that drives us all is ensuring we continue to provide the best possible service for our partners and customers. As many of you know, we’ve recently undertaken a thorough review of our product strategy and this year, we will be focusing on profitable accounts that deliver good customer outcomes.
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Ghost Broking webinar

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On Wednesday 25th January, we hosted a Ghost Broking webinar with Clare Lunn, Head of Fraud and Amanda Fox, Head of Broker Management & Product Governance - thank you to everyone who attended.
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Join our Ghost Broking lunchtime webinar

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The Markerstudy Broker Management team are delighted to invite you to attend our upcoming webinar on Wednesday 25th January at 12:30pm.
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Markerstudy, talks all things Fraud webinar

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On Thursday 22nd September, we hosted a ‘Markerstudy, talks all things Fraud’ webinar and were thrilled with the number of attendees – thank you to everyone who attended.

 

The key topics covered in the webinar included:

  • Current and emerging fraud threats
  • Fraud innovation 
  • What are we doing to help fraud prevention and detection?

 

Please CLICK HERE to view the video.

 

Congratulations to Graeme Mulvoy, from HF, the lucky winner of the £250 Virgin Experience voucher.

 

We’d like to hear from you…

Please CLICK HERE to let us know what topics you would like our future webinars to be on.

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Claims Apprentice 2022

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We are so pleased to announce that Jordan Lewis is representing Markerstudy in the Claims Apprentice 2022 competition run by Insurance Post. Jordan, a Claims Handler, is one of six finalists taking on a variety of team-based and individual tasks in London, judged by head sponsor KennedysChristopher Dunn where only one Apprentice will be declared the winner! Jordon has already completed three days of challenges and commented:

“Firstly, I could not turn down the opportunity to expand my own knowledge and to get my name out into the insurance world. I mean, it’s not every day you get accepted onto something as fun and exciting as this. I love the experience so far, and would highly recommend the Claims Apprentice to anyone wanting to do something life-changing. It will really open your eyes to the adventure that the insurance industry can take you on. Finally, all I know is that I will represent my team leader Kelly Sandiford, my team and Markerstudy to the best of my ability.” We wish Jordon the best of luck in the final!

 

Watch Episode 4

The final six claims apprentices are set for their biggest challenge yet for their third task. The two teams must devise a ‘sustainable claims’ solution which relates to an insurance company’s wider environmental, social and governance agenda. They will then film a short video to promote their solution but which team will pass the screen test with flying colours

Watch Episode 3

Episode 3 of The Claims Apprentice - the shopping task!

Can Markerstudy Insurance's Jordan Lewis and team make it back with all of the items without going over time?

Watch episode three to find out. 

 

 

Watch Episode 2

Now that the final six contestants in the Claims Apprentice 2022 have been put into teams and decided on names, it's time for the apprentices to tackle their first task!

'Devise a technical or procedural solution to enhance and/or improve the claimant’s customer journey - then pitch it!'

Watch episode two now to discover how Markerstudy Insurance's very own Jordan Lewis got on with Team Unite.

 

 

Watch Episode 1

Jordan Lewis from the claims team at Markerstudy is through to the finals of the Claims Apprentice competition run by Insurance Post. Jordon is one of six finalists all vying for the prize of becoming the 2022 champion.

The candidates will need to impress Christopher Dunn of sponsor Kennedys’ who will declare only one candidate as the winner.

Watch episode one to meet Jordan and the five other candidates and discover why he decided to take part in the Claims Apprentice 2022. 

 

Written by Charlie North

 

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Markerstudy bolsters fraud credentials with key new hire

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Markerstudy is delighted to have welcomed Clare Lunn to the group, cementing its commitment to helping stamp out fraud within the industry.  

Held in high regard amongst peers, Clare will be responsible for leading and developing Markerstudy’s fraud prevention strategy in her role as ‘Head of Fraud’. Reporting into Gary Hueting, Markerstudy Insurance Services Limited COO, Clare has already established a new Fraud Webinar series aimed at giving broker partners insights into what the industry and Markerstudy is focusing on. The first one is due to be held on 22nd September 2022 and more info can be found here.

Gary Hueting comments: “Having recently chaired the General Insurance Fraud Committee for over three years and with over 20 years’ experience in the industry, Clare is a true fraud prevention advocate. She has already been pivotal in making important changes as we continue to tackle new and emerging risks and we’re thrilled she is part of our future as we continue to fight fraud.”

Clare adds: “I’m excited to have joined Markerstudy and be championing our fraud agenda. Threats are continuing to evolve, especially in the current economic climate, so it’s important we stay agile and ahead of the curve, to safeguard our business, industry and ultimately our customers.”

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